SALES & SERVICE

Office Hours

Monday to Friday
7:30am - 4:00pm

HVAC Service Areas

Heating and cooling service across Ottawa and nearby Ontario communities.

Ottawa and surrounding communities

Local heating and cooling service, close to home

AirZone HVAC Services installs, repairs and maintains heating and cooling systems across Ottawa and nearby Ontario communities.

From city neighbourhoods to rural properties, our team comes to your home or business. Use the directory and coverage map below to find your area, or call our office for help with an address, appointment or trip charge.

Talk to our Ottawa team: 613-592-5770

Two AirZone team members beside a company service truck
Our team and one of the trucks that bring equipment to local homes.

Local since 2005

A family-run company based in Ottawa.

Our own technicians

Installation and service by AirZone employees.

Homes and businesses

Residential and commercial HVAC support.

Find your community

Our service area includes these Ottawa neighbourhoods and surrounding Ontario communities.

Don’t see your community, or live near the edge of our coverage area? Contact our office with your address or postal code before booking.

Coverage map and trip charges

Use the map to explore our service area and distance zones. Our office can confirm coverage and the travel charge for your address.

Service coverage and distance zones.Open Coverage Map

Check the trip charge before booking

An additional trip charge applies to locations more than 25 km from our head office at 174 Colonnade Rd #27, Ottawa. The charge depends on distance.

ZoneDistance from head office
A25–34 km
B35–44 km
C45–54 km
D55–64 km
E65–75 km

Call 613-592-5770 for the exact trip charge for your location.

Ontario service area: We do not provide HVAC service in Quebec.

Choose the service you need

Local help with furnaces, heat pumps, air conditioners, ductless systems, boilers and water heaters.

Business and property services

We work with business owners, property managers and contractors on repairs, maintenance and planned HVAC replacements. Tell us about the building and equipment so we can confirm the work and arrange the next step.

Office hours and after-hours service

Contact or visit our office

Our office is open Monday to Friday, 7:30 a.m.–4:00 p.m. You’re welcome to visit during office hours, or contact us for help with service, appointments and equipment quotes.

24-hour emergency service

Call our main number for the technician on call. If your call is not answered, leave a voicemail with your callback number, address and the problem. The on-call technician will return your call.

Evening and weekend appointments

Sales appointments can be booked outside office hours with a comfort advisor, depending on their schedule. Weekend maintenance appointments are also available when needed, by arrangement.

AirZone service vehicles outside a snow-covered residential property
AirZone vehicles at a residential property during winter.

Questions about local service

Do you provide HVAC service near me?

AirZone serves homes and businesses across Ottawa and the surrounding Ontario communities listed on this page. We provide heating and cooling installation, repair and maintenance. Call 613-592-5770 with your address or postal code if you would like us to confirm coverage.

What if my community is not listed?

Please contact our office with your address or postal code and the work you need. We can check whether the property is within our service area and confirm any trip charge before you book.

Is there an extra trip charge for my address?

An additional trip charge applies to locations more than 25 km from our head office at 174 Colonnade Rd #27, Ottawa. The charge depends on distance. The coverage map and zone table provide a guide; contact our office for the exact charge for your address.

Do you service Gatineau or other parts of Quebec?

No. Our service area is in Ontario, and we do not provide HVAC service in Quebec. Please use the community list and coverage map to check the Ontario areas we serve.

Is emergency service available when the office is closed?

Yes. AirZone offers 24-hour emergency service. Call 613-592-5770 to reach the on-call service. If your call is not answered, leave a voicemail with your name, callback number, address and the problem. The technician on call will return your call.

Can I book an evening or weekend appointment?

Sales appointments can be arranged for evenings and weekends with a comfort advisor, depending on their schedule. Weekend maintenance appointments are also available when needed, by arrangement. Contact our office to discuss timing; these are booked appointments rather than walk-in office hours.

Can I get a free quote for a new system?

Yes. We provide free quotes for new heating and cooling equipment. A comfort advisor can review your home and explain the options. If you are replacing an existing system, tell us what equipment you have and what you would like to improve.

Will an AirZone employee carry out the work?

Yes. Our installation and service technicians are directly employed by AirZone. We do not subcontract your installation, and our local team remains your contact for questions and follow-up service.

What information should I have ready when booking?

Please provide your address, postal code, contact number and a short description of the work or problem. Tell us whether the property is a home or business, the type of equipment and your preferred timing. A model number or error code is helpful if you have it, but you do not need to diagnose the problem yourself.

Let’s take care of your heating and cooling

Tell us where you’re located and what you need. We’ll help you arrange service or an equipment quote.