Frequently Asked Questions
Yes, absolutely! You get a seasoned professional HVAC designer to your home at no cost. Our process is more than just a quote. You will receive custom tailored options for your home that take into account comfort goals, energy savings and your budget. Our knowledgeable team really cares about your comfort and we are not just selling appliances, but designing a system that can make your life better.
We generally aim to keep our appointments to about an hour, we know your time is important. We are not just selling you a plug in appliance so it is important that we gather the right information and complete the necessary calculations. For very complex designs it takes a bit more time so please let us know if you are in a time crunch!
Our FAMILY and FAMILY+ protection packages include annual maintenance visits for your heating and cooling equipment.
At AirZone HVAC we pride ourselves on offering great value year round. That being said, we do have promotional products, services and memberships. Make sure you ask your customer service rep about our specials!
Since we need to dispatch a HVAC technician to examine and test your HVAC system repair quotes and diagnostics are not free. What you do get is an expert technician at your home to let you know exactly what needs to be done to get your equipment operating correctly. We also provide additional analysis such as repair vs replace to make sure you are getting the most for your money.
Whenever possible if a replacement is needed we try to credit the diagnostic free toward the purchase of new equipment.
Yes we do! If you are looking for an emergency service call please dial our office number to speak with someone right away at 613-592-5770.
Save Big On Repairs With Our FAMILY Maintenance & Protection Plans
Our protection package program has been completely redesigned to offer our clients the best value in the industry for service and repairs. We did this to make sure our existing customers are being looked after in the best way possible! This includes a simple approach to HVAC maintenance and repairs. If you are looking to save big and become part of the AirZone Family check out our two available packages for Ottawa heating and cooling protection and maintenance.
The HVAC Service You Deserve
At AirZone HVAC Services we are extremely proud of the fact that all of our team members are directly employed by our company. This is very important for a HVAC service company since it allows us to maintain the highest standard of care for our clients.
A directly employed crew allows us to grow from within, provide training and performance initiatives, while creating a positive work environment with proper compensation for hard work. We sincerely appreciate every one of our customers and would like to thank you in advance for your business.