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Membership Packages

Maintain and Protect Your HVAC Equipment With The AirZone Family Plans

Introducing The FAMILY & FAMILY+ Protection & Maintenance Plans

We have reinvented our protection packages to offer our customers the best value and service in Ottawa when it comes to maintaining and protecting your HVAC system.

Our new FAMILY and FAMILY+ protection plans include annual maintenance for major heating AND cooling equipment found in most Ottawa households. Choose coverage for your furnace and air conditioner, heat pump and air handler, boiler/hydronic system (heating only), or other system.

AN INCREDIBLE VALUE FOR OTTAWA HOMEOWNERS!

Need more coverage or maintenance? No problem! Equipment add-ons are available for a discounted additional fee.

New furnace installations, maintenance and service Ottawa

Join Our Family Membership & Receive Your First Maintenance For ONLY $99.00! A Savings Of $125 Off Our Annual Maintenance!

FAMILY PLAN

HVAC Maintenance Membership
$ 16
99
Monthly + HST
  • Coverage for Most Standard Heating & Cooling Systems*
  • Discounted Add on Appliances Available ($)
  • $0 Annual HVAC Maintenance Included
  • 15% Discount on Scheduled Service
  • 15% Discount on Filters
  • Priority Service For Family Members
  • First Maintenance ONLY $99 ($125 Savings)
The FAMILY PLAN is the perfect match for Ottawa Homeowners looking for an easy worry free way to maintain their HVAC equipment ever year.
 
*Both plans includes coverage of most Ottawa standard heating & cooling systems such as a furnace and air conditioner, heat pump and air handler, ductless heating and cooling system, or other HVAC system approved by our office.
 
We have designed this plant to provide most homeowners with the needed annual maintenance of their most important equipment.
 

The FAMILY PLAN brings a huge amount of value to our customers offering additional benefits such as annual maintenance, reminders, and discounts on scheduled service.

Best of all when you join our family through on of our maintenance plans you will receive priority service over other customers. It’s our way of saying thank you for being our customer and continuing to support our family business!

View Terms & Conditions

FAMILY+ PLAN

HVAC Maintenance + Protection Membership
$ 29
99
Monthly + HST
  • Coverage for Most Standard Heating & Cooling Systems*
  • Discounted Add on Appliances Available ($)
  • $0 Annual HVAC Maintenance Included
  • 15% Discount on Scheduled Service
  • 15% Discount on Filters
  • Priority Service For Family Members
  • First Maintenance ONLY $99 ($125 Savings)
  • Parts and Labour Coverage
  • 15% Discount on Emergency Services
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The FAMILY+ PLAN is the ultimate protection for your heating, cooling, and indoor air quality equipment. It includes annual maintenance as well as parts and labour coverage along with discounts on emergency services!
 

With more and more complex heat pump and other advanced HVAC systems being installed every day in Ottawa, we created a package that will protect your most valuable equipment and ensure it is operating at it’s best.

The FAMILY+ PLAN covers most standard Ottawa heating & cooling systems and has all of the benefits of the FAMILY PLAN with additional coverage and maintenance available through add on pricing. Enjoy the ultimate piece of mind for your HVAC equipment with maintenance, parts and labor service & coverage!

View Terms & Conditions

Family and Family+ Membership FAQ

Both the FAMILY and FAMILY+ memberships include 2 appliances. For example, a typical Ottawa household could be covered for a furnace and air conditioner, furnace and heat pump, or heat pump and water heater. If you have more than 2 pieces of equipment you would like to maintain and/or protect you can add them for an additional monthly fee through our add on service.

Yes, Annual Maintenance is included at NO additional cost! By purchasing a monthly membership, we will reach out once every calendar year to complete your maintenance according to the agreed schedule.

Since the equipment may be different at your new location, this is as simple as cancelling the old plan and signing a new one! We make this process as smooth as possible.

You are free to cancel at anytime. If you cancel prior to 6 months of payments and have received the first maintenance, you will be charged the remainder of the balance up to 6 months.

They can be! Our technicians and advisors will always recommend adding your filters onto your plan. Since everyone’s filters are different we can custom price filter packages for you upon request.

Your renewals are automatic if you are on monthly payments. We make it simple and take the worry out of your membership. If you prefer to pay annually, we will reach out to bill your next year.

There are numerous tips and tricks to keep the system running even better all year round. Please see our  DIY section on the website for helpful tips.

All systems must be pre-inspected by our team to ensure good working order in order to qualify for the FAMILY+ Membership. We do this to keep our membership prices as low as possible and to make sure we are not offering insurance on malfunctioning or broken down HVAC equipment on day 1 of coverage.

We utilize automated reminders to reach out and let you know when the maintenance is due! If you are curious or want to schedule it earlier, feel free to reach out to our office.

We always have a technician on call for emergencies. If you call our office number after hours you can reach the technician. If the tech is working on another job you may leave a message and will receive a call back within the hour.

Emergency service is available to all clients and family members jump to the front of the line! Family+ members receive a 15% discount on emergency services!

Almost every type of HVAC equipment requires maintenance and is eligible for a family plan.  In order to qualify for the family+ plan, the first maintenance and pre inspection are required.

We make every effort to reach out and schedule maintenance, with numerous touch points including emails, texts and phone calls.  If for some reason you miss your annual maintenance we try our best to accommodate you for the next visit.