Ottawa Heat Pumps, Furnaces, Air Conditioners

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Protection Packages

Protection Packages For Furnaces, Air Conditioners, and Fireplaces

Enjoy piece of mind knowing that your furnace, air conditioner, and/or fireplace are properly maintained every year. Our protection packages ensure that your manufacturer’s parts warranty remains intact and your equipment is operating at it’s best!


For a small monthly fee, you can become part of the AirZone HVAC Services family. AirZone offers three Protection Packages that will give you peace of mind, protect your investment and maintain your warranty.


Should anything go wrong with your heating or air conditioning, AirZone HVAC Services offers you 24 hour priority emergency care. An AirZone technician will arrive at your door and leave your residence only when your problem has been fixed, and you are 100% satisfied.


Silver Protection

Only $9.99 per month (per unit)

*After First Annual Maintenance Charge



Our most popular package for savings on annual maintenance! Protect your furnace, air conditioner, and/or fireplace.


Ask us how you can save up to 20%!


Silver Level Includes:


  • Maintenance.
  • Safety Inspection.
  • 20% Discount on Scheduled Services.
  • Priority Service In 24 Hours Or Less

Gold Protection

Only $19.99 per month (per unit)

*After First Annual Maintenance Charge



Our best package for clients wanting parts AND labour protection along with discounts on major equipment purchase such as a new furnace.


Gold Level Includes:


  • Maintenance
  • Safety Inspection.
  • Parts and Labour
  • 10% Discount on Major Equipment
  • 20% Discount on Scheduled Services
  • Major Service and Repair
  • Priority Emergency Service In 24 Hours Or Less

Platinum Protection

Only $29.99 per month (per unit)

*After First Annual Maintenance Charge



Our best option for the ultimate in protection and worry free heating and cooling service.


All Gold Level Benefits Plus:


  • Diagnostic Service.
  • Free Precision Tune-Up
  • 6 Month Supply of Furnace Filters ($50 value)
  • Cleaning of the Blower and Inspection of Heat Exchanger
  • Priority Emergency Service In 4 Hours Or Less


***Note: Furnace will be inspected prior to membership to ensure good working order according to manufacturer’s specifications for GOLD & PLATINUM protection packages. There is no pre-inspection required for silver protection packages.


What is Included With Our Protection Package Maintenance?

Heating System (Furnace):


  • Inspect and calibrate thermostat
  • Check filter
  • Inspect heat exchanger for cracks
  • Clean burners and pilot
  • Lubricate all bearings as needed
  • Check for gas leaks
  • Inspect belt and adjust tension
  • Inspect flue and draft diverter
  • Check and calibrate fan control
  • Check and calibrate gas pressure
  • Inspect wiring for damage
  • Tighten all electrical connections
  • Test all safety controls
  • Check voltage and amperage to motors

Cooling System (Air Conditioner):


  • Lubricate all bearings as needed
  • Check filters and replace as needed
  • Check refrigerant charge
  • Check belt and adjust tension
  • Inspect unit for possible refrigerant leaks
  • Check all safety controls
  • Check and tighten all electrical connections
  • Check evaporator coil
  • Check for proper operation of device
  • Clean condensate drain
  • Clean condenser coil of dirt and debris
  • Inspect contactors
  • Inspect wiring for damage
  • Check voltage and amperage to motor and compressor
  • Cycle unit and test for proper operation


Our 32 Point Maintenance Checklist Broken Out By Level


At AirZone HVAC Services, customer service is our top priority. We consider our protection package customers a part of our HVAC family! We guarantee quality and that is why we are extremely transparent with the services we offer. Below is our maintenance checklist broken out by protection package level.


Silver Level & Gold Level:


  • Check operational controls
  • Operational check
  • Check temperature rise through the appliance
  • Visual inspection of heat exchanger
  • Check and record carbon monoxide levels
  • Check and record gas operating pressures
  • Check and record flame signal strength
  • Check motor electrical draw
  • Visual chimney or venting inspection
  • Check operation of thermostat
  • Lubricate pump, fan and motor bearings as required
  • Check motor amperage (blower motor)
  • Check gas pressure on furnace
  • Check condition, tension and alignment of fan belt & make adjustments if necessary
  • Check operation of vent or blower
  • Clean burners and visually set for proper combustion and ignition
  • Examine vent connector
  • Inspect venting system
  • Check pilot and ignition system (including HSI)
  • Clean pilot if required
  • Check gas pilot safety system
  • Visual check of gas piping to furnace
  • Check pressure switches and power vent system
  • Check air filters and instruct customer on filter maintenance
  • Inspect ventilation/combustion air space
  • Inspect air cushion tanks and supports
  • Attach sticker to identify heating fuse circuit on electrical service panel
  • Check operation of vent damper
  • Check condition of condensate line and flush


Platinum Level (All Silver and Gold Plus):


  • Clean the blower
  • Provide customer with 6 month supply of furnace filters
  • Perform precision tune-up