Ottawa Heat Pumps, Furnaces, Air Conditioners

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Annual Maintenance

Annual Maintenance and Protection Packages

Maintaining your heating and cooling equipment is a very important part of your annual household maintenance. Did you know that most major manufacturers of furnaces and air conditioner require annual maintenance in order to honour your parts warranty?

At AirZone HVAC Services, we offer two different services to ensure that your equipment is properly maintained: Annual Maintenance and Protection Packages.

Annual HVAC Maintenance Ottawa


Only $149.00 for your furnace, ac, or fireplace.

Annual maintenance is an on demand service that we offer for furnaces, air conditioners, and fireplaces. This is a one time service that is billed in one payment after the site visit is complete.

This is a great option for customers who would like to try our services and pay at the time versus a low monthly payment. Ask us about multiple appliance savings!


From only $16.99 per month for most standard Ottawa homes.

The FAMILY MEMBERSHIPS offered from AirZone include annual maintenance visits. They offer a greater value over our annual maintenance service. Ask us about how to get your whole home annual maintenance for only $99 dollars!

Become part of the AirZone family and receive benefits throughout the year including priority response times and reduced labour rates!

Our FAMILY & FAMILY+ Membership Plans include annual maintenance for your heating and cooling system with great savings, added benefits and discounts, and priority service. You can choose from standard maintenance or protect your self with parts and labour insurance for the ultimate peace of mind.

What is Included With Annual Maintenance?
Our Annual Maintenance equipment checklist is displayed below for furnaces and air conditioners. Please note that with our Protection Packages you will receive all of the items listed below for each applicable appliance along with some additional benefits including priority service, discounts, and much more!

Heating System (Furnace):

  • Inspect and calibrate thermostat
  • Check filter
  • Inspect heat exchanger for cracks
  • Clean burners and pilot
  • Lubricate all bearings as needed
  • Check for gas leaks
  • Inspect belt and adjust tension
  • Inspect flue and draft diverter
  • Check and calibrate fan control
  • Check and calibrate gas pressure
  • Inspect wiring for damage
  • Tighten all electrical connections
  • Test all safety controls
  • Check voltage and amperage to motors

Cooling System (Air Conditioner):

  • Lubricate all bearings as needed
  • Check filters and replace as needed
  • Check refrigerant charge
  • Check belt and adjust tension
  • Inspect unit for possible refrigerant leaks
  • Check all safety controls
  • Check and tighten all electrical connections
  • Check evaporator coil
  • Check for proper operation of device
  • Clean condensate drain
  • Clean condenser coil of dirt and debris
  • Inspect contactors
  • Inspect wiring for damage
  • Check voltage and amperage to motor and compressor
  • Cycle unit and test for proper operation


Furnace Maintenance Ottawa
A lot of homeowners in the Ottawa area do not realize that annual furnace maintenance is a requirement to maintain most manufacturer’s furnace part warranties. At AirZone, we ensure that your annual maintenance is documented to meet the manufacturer specifications. We offer annual furnace maintenance for all brands of furnace products. Our maintenance service is performed by expert furnace technicians who are trained to diagnose furnace issues before they happen (and can avoid costly repairs down the road). When you choose AirZone for your furnace maintenance service, your are choosing a family business who is dedicated to the highest level of customer service AND furnace expertise. We are committed to providing honest furnace recommendations without being pushy about new products or additional services. We are here to serve you!

Furnace maintenance is extremely important not only for warranty purposes. The furnace is the heart of your heating and cooling system. Annual furnace maintenance helps to avoid costly repairs down the road and ensures that your heater is working correctly and at it’s best. By optimizing your furnace through annual maintenance, you are ensuring that the furnace is working correctly and is tuned to provide the greatest efficiency while operating. This often leads to lower utility bills especially with older furnace products. There is also a safety aspect to furnace maintenance. Our technicians are trained to spot safety issues such as cracks in the heat exchanger that can result in dangerous gasses within your home. If we do find a safety issue with your furnace system, we will recommend either replacement parts or a new furnace installation depending on how old the product is and how much repairs cost. By diagnosing safety issues on site, you can avoid a furnace breakdown during the winter months and take advantage of promotions and savings during slower months. Emergency furnace service can be expensive and you can often avoid these fees by having a simple maintenance completed on your heater.

Air Conditioner Maintenance Ottawa
We take our role as an air conditioner leader in Ottawa very seriously. Our air conditioner maintenance service provides diagnosis and repair recommendations performed by licensed and highly trained technicians. We perform a high volume of air conditioner installations, repairs, and maintenance each year performed by our direct employees (not subcontractors). Our air conditioner technicians undergo continuing HVAC education to ensure that they are properly trained on the latest equipment in addition to their licenses and qualifications.

One of the most common air conditioner repairs that we complete each year is fixing leaks in your air conditioner line. A lot of air conditioner dealers simply want to replace a unit with a freon leak in the line. Our approach is different. We are often able to find and repair freon leaks in your air conditioning system without the need for a new cooling unit. After the leak has been fixed, we recharge your system to ensure it is operating at the proper level. Another common issue homeowners face with their air conditioner system is a frozen coil. The coil is the unit inside your air handler that provides the actual cooling of the air. This coil can become frozen for many reasons with the most common being a dirty air filter. This needs to be rectified quickly since a frozen coil can damage your cooling system. If you have a frozen coil, we recommend turning off your air conditioner for at least 24 hours to allow it to thaw. We are here to help diagnose and rectify frozen coil issue with your air conditioner system. Another issue we find is a blocked condensate drain line. This is the line that removes water from the system. It is important to keep this line clean and if you have a pump installed that it is working correctly to remove the water.

Filter Replacement
One of the best things that you can do for your heating and cooling system is change your air filter(s). We recommend that you change your filter every 30 days for 1″ filters and every three to six months for 5″ filter products. If you have a dusty household caused by large pets it may be best to change your filters more often. A clogged filter puts a strain on your HVAC system resulting in increased heating and cooling costs, excess wear on furnace and air conditioner parts, and often leads to costly repairs. The filter in the entryway to your system. Air passes through the filter before being used for heating and cooling purposes. Picture a filter that is blocked by particulates and contaminates. Your system now has to work that much harder to pull air through the filter. This is why it is so important to replace your air filters on a regular basis. Dirty filters are the number one cause of breakdowns in the Ottawa area. If you have a 1″ filter cabinet, ask us about cost of installing a 5″ cabinet. A larger pleated filter reduces the strain on your system, does not need to be changed as often, and provides a increase in indoor air quality within your home. Homes are becoming more and more air tight as technology advances. This results in air not being able to escape and recirculated through the system. This creates a greater need for proper filtering to remove particulates, allergens, and contaminates. A 5″ filter product helps with all of these issues and is especially important for homeowners with allergies and air sensitivities.

Emergency HVAC Service
Alongside our annual maintenance program for your furnace, fireplace, and air conditioner, we offer emergency service in the event your system stops working and is in need of repairs. Our emergency service operates 24/7 to make sure that your heating and cooling system is up and running as soon as possible. We keep a large fleet of vehicles located in different areas in the greater Ottawa area (including the Ottawa Valley). This allows us to dispatch our emergency service team quickly and efficiently for faster repairs. We also provide temporary heating options to make sure your home does not get too cold. If you need emergency service please call our main number any time of the day and select emergency service from the menu. Our vehicles are also stocked with some of the most common repair parts meaning that we are often able to repair your system on site without the need for a second visit.

AC Maintenance Frequency
A common misconception a lot of people have in Ottawa is that an AC warranty will cover you in full for 10 years. A lot of manufacturers offer a parts warranty for this amount of time which is the main reason this expectation exists. The truth is that only some customers will be covered in full for this timeframe. There are three main criteria that they have to meet. First, did they register the equipment with the manufacturer when it is sold (AirZone helps you with this). Second, is the warranty a parts only warranty or did the customer purchase the additional labour warranty? A manufacturer does not warranty labour by default. This is either sold as an insurance add on or included by the dealer (at an increased cost). Third, has the customer completed an air conditioner maintenance by a qualified dealer each year with no breaks. We unfortunately see a lot of people missing out on warranties because they have not completed their annual AC maintenance or missed a year or two. At AirZone, we have put programs in place that prevent you from missing your annual maintenance and instead help you save money through our protection packages. If your air conditioner is in need of annual maintenance contact us today!

Annual Furnace Maintenance
When you have your furnace maintained on a yearly basis by AirZone HVAC Services you will ensure that you are getting the most out of your heating system. Annual maintenance is the first line of defence against a furnace breaking down. It’s an opportunity to see what is going on behind the scenes and making sure that your system is running at it’s best efficiency. We commonly find issues such as a clogged filter that will reduce the lifespan of your heating equipment. By performing an annual furnace maintenance you will get the longest life and avoid an early replacement saving you money in the long run! We offer an easy annual furnace maintenance program through our protection packages. For a low monthly fee you will receive an annual heater maintenance along with many other benefits such as priority service and discounts on new products and services. If you would prefer to book your maintenance each year yourself we also offer an easy option to do so. We would encourage you to book early as our annual furnace maintenance slots fill up quickly in the late fall. Regardless of which option you choose we would encourage you to perform proper maintenance on your heating equipment to enjoy years of proper furnace operation and an extended equipment lifespan.

Air Conditioner Maintenance
Has your cooling system been maintained on a yearly basis? For some reason homeowners in the Ottawa area are really good about maintaining their furnace but often overlook their annual air conditioner maintenance. Performing a proper maintenance on your cooling system is a critical step in enjoying indoor air comfort throughout the year and getting the most out of your HVAC system. At AirZone we offer different options when it comes to performing your annual cooling maintenance. The first option is to simply give us a call each year to book your air conditioner startup in the spring. We would encourage you to book your cooling appointment early around February so that we can make sure to get out there as early as possible so that you are ready for the season. The second option is to actually perform your air conditioning maintenance at the same time as your furnace maintenance. We usually complete these services in the early to mid fall in Ottawa and have the air conditioner ready to be turned off and the furnace ready to go for the winter. This is a great way to enjoy some savings on your AC maintenance! We typically choose the fall over the spring to perform this service because it’s more critical to have your furnace working throughout the winter to avoid any no heat situations. The third option is to join our protection package program. This will provide you with your annual air conditioner maintenance along with many other benefits for one low monthly fee. This popular choice is a great option for customers since we will reach out to book your AC maintenance each year and you will receive a number of additional benefits! Regardless of which option you choose we encourage you to properly maintain your equipment to protect your system and most importantly the people inside the residence. Thank you for considering AirZone for your cooling needs!