HVAC Services
HVAC Repair, Maintenance & Installation in Ottawa
AirZone HVAC Services · Family-owned since 2005
Experienced help for repairs, maintenance and new installations
We provide HVAC services in Ottawa for heating, cooling, hot water and indoor air quality. From furnace repair and AC maintenance to heat pump installation, our directly employed team helps homeowners understand the options and choose the right next step.
Tell us what has changed: rooms that stay uncomfortable, equipment that keeps breaking down or a system you are ready to replace. We assess the problem, explain suitable options and help you understand the work and cost before you decide.
Need urgent heating or cooling help? Call 613-592-5770.
Our technicians and installers work directly for AirZone.
We never subcontract our HVAC work. Meet the people behind our service.
24-hour emergency service is available by phone. Availability and applicable charges are confirmed when you call.
Start with what your home needs
Choose the right kind of visit
An active breakdown, routine tune-up and equipment replacement involve different work. Choosing the right starting point helps us prepare for your request.
Repair & diagnostics
Something is not working
Request diagnostics for no heat, no cooling, unusual operation or a recurring fault. Our technician investigates the cause and explains the repair options. Diagnostic charges apply; repairs and parts are quoted separately.
Explore repair and diagnostics →Scheduled maintenance
It is time for maintenance
Book scheduled service for equipment that is operating. Inspection, cleaning and performance checks help identify developing issues and keep maintenance on track. Choose a one-time visit or compare our two-appliance memberships.
Plan an annual maintenance visit →New installations
You are planning an upgrade
Request a free quote for new equipment or replacement. We review the home, system requirements and installation work, then explain options that fit your comfort priorities. You do not need to select a model first.
Request an installation quote →Heating, cooling, hot water & air quality
Find the service for your equipment
Explore the service pages below for equipment-specific advice, maintenance information and installation details. If you are unsure which category fits, describe the symptoms when you contact us.
Comparing equipment models? Visit our HVAC products directory.
Try a broader term such as heating, cooling or ventilation, or tell us what is happening.
Furnace services
When to callNo heat, noisy operation or rooms that stay cold.
We diagnose the fault, maintain operating furnaces and plan replacements around heating demand, airflow and existing ductwork.
Heat pump services
When to callHeating or cooling faults, backup heat questions and seasonal service.
For ducted and ductless systems, we consider cold-weather capacity, electrical requirements, controls and how the equipment works together.
Air conditioning services
When to callWarm air, a frozen coil, indoor water leaks or frequent cycling.
We investigate the cause, service operating air conditioners and help size replacement equipment for your home’s summer cooling needs.
Ductless mini split services
When to callA mini split needs attention, or a room needs its own heating and cooling.
We handle diagnostics, maintenance and single-zone or multi-zone installation planning, including indoor unit placement and drainage.
Boiler & hydronic services
When to callUneven radiator heat, pressure changes or circulation problems.
We review the hydronic system, explain maintenance needs and plan boiler replacement around compatible radiators, radiant floors and piping.
Water heater services
When to callHot water runs out early, temperatures fluctuate or replacement is due.
Tell us whether you have a tank, tankless or heat pump water heater. We assess the problem, service requirements and replacement options.
Indoor air quality services
When to callDust, dry air, humidity concerns or a filter that needs attention.
We compare filtration, purification and humidity control with your existing system, airflow needs and ongoing maintenance in mind.
HRV & ERV ventilation
When to callStale air, moisture concerns or an HRV or ERV that needs service.
We help assess ventilation equipment, maintenance needs, controls and airflow so your fresh-air system suits the home and how it is used.
Commercial HVAC services
When to callHVAC service, rooftop equipment or replacement planning for a business.
Our commercial team considers the property’s use, equipment access, controls and operating schedule when reviewing service or installation needs.
Plan your visit and your budget
What does HVAC service cost?
A diagnostic rate, a maintenance visit and a new installation cover different work. These published rates help you understand the starting point. All amounts are in Canadian dollars.
- Regular diagnostics and service
- From $149/hour plus HST
- For investigating the fault and identifying the next step. The diagnostic visit does not include a completed repair. View diagnostic details.
- After-hours heating or cooling visits
- From $225/hour plus HST
- Rates depend on appointment type and timing. Emergency and statutory-holiday charges may differ; confirm pricing when calling. Heating rates · cooling rates.
- One-time annual maintenance
- $149.99/appliance plus HST
- Scheduled maintenance for operating equipment. Confirm the service scope for your appliance; repairs or additional work are separate. See maintenance options.
- Furnace & AC maintenance together
- $225/visit plus HST
- Our furnace and air conditioner maintenance special when both are serviced during the same appointment. Review the combined visit.
Parts and repair work are quoted separately for approval. After-hours, statutory-holiday and emergency service may carry higher charges. Ask about the applicable rate and any trip charge when arranging your visit.
Installation starting prices
Use these advertised starting figures to begin planning. Your written quote confirms the equipment model, installation labour, required materials and applicable HST for your home.
- Furnace installation
- From $3,500
- Central AC installation
- From $3,000
- Heat pump installation
- From $4,500
- Ductless mini split installation
- From $3,000
- Boiler installation
- From $4,500
- Water heater installation
- From $1,800
Capacity, efficiency, zoning, access and required electrical, venting or piping changes affect the installed price. Water-heater costs also depend on whether you choose a tank, tankless or heat pump system.
For typical installed cooling budgets, see our Ottawa AC, heat pump and mini split cost guide. Compare the complete installation scope when reviewing prices.
An assessment before a recommendation
Repair, maintain or replace? Start with the cause.
A higher energy bill, uneven temperatures or a system that runs constantly does not tell the whole story. Equipment condition, airflow, controls and installation details can all affect performance. We look at those factors alongside age, repair history and parts availability.
Repair an isolated problem
Repair may be practical when the fault is identifiable, suitable parts are available and the rest of the equipment is in reasonable condition. Ask how the proposed work addresses the cause.
Maintain a working system
Scheduled service suits equipment that is operating but due for inspection, cleaning or performance checks. Maintenance can identify developing concerns; it does not replace diagnosis of an active breakdown.
Compare replacement options
Repeated failures, major component problems, poor comfort and difficult-to-source parts can change the value of another repair. Compare the repair scope with the complete cost and suitability of a replacement.
Address a specific comfort issue
A hot upstairs room, dry winter air or poor ventilation may call for an airflow review, different controls or targeted equipment. We consider the home’s setup before recommending an upgrade.
From our work in Alta Vista
Adding cooling to a home with hydronic heating
At this Alta Vista home, we installed two outdoor Mitsubishi ductless heat pumps alongside an IBC boiler. The heat pumps added summer cooling and supplemental heating without a central duct system; the boiler serves the home’s primary heating and hot-water needs.
Cameron and Gabe completed the installation, with Gabe pictured beside the outdoor units. Our March 2025 project report shows how heating, cooling and hot water can be planned together around the home’s existing setup.
Make ongoing maintenance easier to plan
Family Plans for two eligible appliances
If you want recurring maintenance and member benefits, compare our Family and Family+ plans. Both include annual maintenance for two eligible appliances, with priority scheduling for non-emergency service. If your equipment is already broken or showing a fault, arrange diagnostics first.
Family
From $16.99 per month, plus HST
- Annual maintenance for two eligible appliances.
- Priority non-emergency scheduling.
- Member discounts on eligible scheduled service.
Family+
From $29.99 per month, plus HST
- Annual maintenance for two eligible appliances.
- Priority non-emergency scheduling.
- Eligible parts and labour coverage, plus emergency-service discounts, under the plan terms.
Monthly pricing is separate from joining fees. Equipment eligibility, required inspections, coverage conditions and exclusions apply. Boiler or water-heater flushing and other specialized work should be confirmed separately.
From your first call to the follow-up
What happens when you contact AirZone?
A useful service visit starts with clear information. Our office and field teams work together to understand the request, arrange the next step and explain what we find.
Tell us what changed
Equipment, symptoms and address. Include any recent repair history. For a replacement, tell us what you would like the new system to do better.
Confirm the visit
Appointment, availability and charges. We follow up to arrange the appropriate visit. Call directly for urgent heating or cooling problems.
Review the findings
Understand the work before deciding. Your technician or advisor explains equipment condition, installation factors and practical options. For repairs, review the written quote and any applicable warranty coverage before approving the work.
Plan the next steps
Operation, maintenance and support. We discuss ongoing care and applicable warranty support. Keep the service details so future visits can build on your equipment’s history.
Our team includes service technicians, installation specialists and home comfort advisors. President Steve Teskey holds G2 gas and 313D refrigeration licences and helps guide our technical standards and team training.
Experiences from local customers
Hear from homeowners who have worked with us
Read about our technicians, communication, installations and ongoing service in customers’ own words.
An Ottawa team serving nearby communities
Local HVAC service for your neighbourhood
Ottawa’s cold winters, humid summers and changing shoulder seasons put different demands on a home’s equipment. We consider those conditions alongside the building, ductwork, ventilation and the way you use each space.
Our service area includes the communities below, plus Manotick, Greely and Cumberland. Share your address so we can confirm coverage and scheduling for your property.
Check all service areas and trip-charge information →
AirZone HVAC Services174 Colonnade Rd #27, Ottawa, ON K2E 7J5
613-592-5770 · info@airzonehvac.ca
Office hours: Monday to Friday, 7:30 a.m.–4:00 p.m.
For 24-hour emergency service, call our main number.
Planning new equipment?
Review rebates before choosing a system
Some upgrades may qualify for rebates or manufacturer offers. Equipment eligibility, property requirements and application steps vary. We help you review the relevant options before the installation is finalized.
Compare the full project cost
Include equipment, labour, controls and required electrical, venting or piping work in your comparison. Ask about financing options if spreading payments would help. Approval and lender terms apply; rebate eligibility and offer combinations should be confirmed for your project.
Useful answers before you book
Questions about HVAC service in Ottawa
Learn about service charges, emergency calls, maintenance, installation decisions and what to expect after sending a request.
Visits, prices & booking
What HVAC services does AirZone provide in Ottawa?
We provide furnace, heat pump, air conditioning, ductless, boiler and water heater installation, repair diagnostics and maintenance. We also help with indoor air quality, HRV and ERV ventilation, humidity control and commercial HVAC. The service directory above links to the relevant specialists and service pages.
How much does an HVAC diagnostic visit cost?
Our published regular diagnostic and service rate starts at $149 per hour plus HST. The diagnostic visit identifies the cause of the problem; it is not a fixed-price repair. Parts and repair work are quoted separately. Higher rates can apply to after-hours, statutory-holiday and emergency visits.
What is the difference between maintenance and a repair visit?
Maintenance is planned inspection and service for equipment that is operating. If a system will not start, has stopped heating or cooling, leaks or shows another active fault, request diagnostics or repair. That gives our team the right information to arrange the appropriate visit.
Do you offer emergency or same-day HVAC service?
Call 613-592-5770 for 24-hour emergency HVAC service. Explain the problem, equipment and service address so we can discuss availability and applicable charges. Same-day attendance depends on scheduling, location and the situation. An online request does not confirm an appointment or emergency response time.
When should I schedule furnace, AC or heat pump maintenance?
Plan furnace service before the main heating season and AC service before heavy summer use. Heat pumps need attention to both heating and cooling performance. The maintenance scope depends on your equipment; tell us which systems you have when you book. If a system already has a fault, request diagnostics first.
Do your maintenance memberships cover two appliances?
Family and Family+ include annual maintenance for two eligible appliances. Published monthly prices start at $16.99 plus HST for Family and $29.99 plus HST for Family+. Joining fees, equipment eligibility and plan terms apply. Priority scheduling is for non-emergency service; Family+ coverage has additional conditions and exclusions.
Does submitting the form book my appointment?
Submitting the form sends your request to our team. We follow up to confirm the service needed, availability and appointment details. Select new equipment for an installation quote or service and repair for existing equipment. For an urgent heating or cooling problem, call 613-592-5770.
Equipment, our team & coverage
Should I repair or replace my heating or cooling system?
We consider the fault, equipment age, repair history, condition, parts availability, airflow and comfort performance. An isolated problem may be worth repairing; repeated failures or a system that no longer suits the home may make replacement more practical. We explain the findings and options before you decide.
Can a heat pump handle both heating and cooling in Ottawa?
Yes. A suitable heat pump can provide both heating and cooling. Its cold-weather output, the home’s heating requirements, ductwork or indoor units, electrical capacity and backup heat all need to be considered. We assess how the complete system will operate through Ottawa’s changing seasons.
What is the difference between air purification and ventilation?
Filtration and purification address particles or other targeted contaminants in air circulating indoors. HRVs and ERVs exchange stale indoor air with outdoor air while recovering energy. These systems serve different purposes, so we consider your concerns and existing equipment before recommending a change.
Does AirZone use subcontractors for HVAC work?
Our technicians and installers are directly employed by AirZone. We do not subcontract our HVAC work. Keeping the work with our own team supports consistent training, communication and follow-up throughout the service or installation.
Can you check warranty coverage before a repair?
Yes. Share the equipment make, model, approximate age and any warranty or service records. Coverage depends on the manufacturer’s terms and the cause of the fault. A covered part does not automatically cover every diagnostic, labour or other charge; we review the applicable costs before you approve the work.
Can you help with rebates and financing for new equipment?
We help homeowners review current equipment rebates and financing options. Eligibility depends on the equipment, property and program rules, and financing is subject to approval. Confirm the applicable requirements before committing to an installation or assuming that different offers can be combined.
Do you provide HVAC service near me outside central Ottawa?
We serve Ottawa, Kanata, Stittsville, Barrhaven, Nepean, Gloucester, Orleans, Manotick, Greely, Riverside South and Cumberland. Share your postal code or service address when you contact us so we can confirm coverage, scheduling and any applicable trip charges.
Tell us how we can help
Request HVAC service or an installation quote
Use the form to tell us about your equipment and your home. Choose Service or Repair for existing equipment, or New Equipment for a free installation quote. We will follow up to confirm the next step.
Diagnostic and repair charges apply to service visits. Submitting this request does not confirm an appointment.
Start with your contact details. On the next step, tell us about your equipment and what you need help with.
Have a general question? View our contact information or email info@airzonehvac.ca.