ProTerra: heat-pump water heating
ProTerra uses heat-pump technology for showers, taps and other hot-water needs. We review the surrounding space and air available to the unit, electrical supply and condensate drainage as part of the installation.
SALES & SERVICE
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Available from AirZone HVAC Services.
Rheem brings furnace, cooling and household hot-water choices into the same conversation. As a Rheem Pro Partner serving Ottawa, we can help you coordinate a replacement furnace with a water-heater upgrade, or assess either project on its own.
Our in-house team installs the equipment and helps you look after it. This furnace installation shows our Rheem work.

A practical furnace replacement
Rheem furnaces are a popular choice with our Ottawa customers replacing an aging heating system. We recommend them for a sensible balance of comfort features and installation cost.
The Rheem R962V is one furnace option we can build that recommendation around. Its two-stage heating lets it use a lower output when the home needs less heat, then increase output as demand rises.
A variable-speed blower gives us more control over airflow. We assess the ducts and return air alongside furnace capacity, so the installation addresses how heat reaches your rooms.
If your furnace still has useful service life, we can also assess the fault and explain a repair. Our advice starts with the condition of the equipment and your plans for the home.
Rheem hot water
Rheem gives us different ways to supply reliable everyday hot water. We consider how much your household uses, the energy source and the installation space, then explain the equipment and work involved.
ProTerra uses heat-pump technology for showers, taps and other hot-water needs. We review the surrounding space and air available to the unit, electrical supply and condensate drainage as part of the installation.
Maximus gives us a gas-fired water-heater choice. We assess household demand and the required gas, venting and drainage connections, then compare the complete project with other suitable water-heater installation options.
We review rebates for the equipment in your proposal. Space-heating heat pumps and heat-pump water heaters follow different program requirements; we explain the applicable approvals before installation. See current HVAC rebates

Cooling and heat-pump installations
Our Rheem cooling work includes the air-conditioner installation shown here in Gloucester. When a home needs new cooling, we can discuss an air conditioner or the additional heating capability of a heat pump.
The RD17AZ heat pump provides a central electric heating and cooling option. In a suitable hybrid installation, it works with a furnace so the home can use either heat source according to the system design.
We plan the indoor equipment and controls together and explain the winter heating arrangement. Our local service team remains available for maintenance and repair assessments.
For eligible registered R962V installations, Rheem offers 10-year parts and conditional unit-replacement coverage, plus limited lifetime heat-exchanger coverage. We explain the registration requirements and separate labour coverage with your furnace recommendation.
Heat pumps and water heaters have their own warranty terms. As your Rheem Pro Partner, our team helps you understand the protection for each product and supports the equipment after installation. We also work with local supply houses to source replacement parts and explain the repair price before you approve the work.
ProTerra supplies domestic hot water for showers, taps and other household uses. A space-heating heat pump such as the RD17AZ serves the home’s heating and cooling system. We explain the equipment and installation work for each project, even when you want to do both.
Yes. We can review both during a home assessment, including equipment space, venting, fuel or electrical connections and the work needed for each installation. That lets us explain how the projects can be coordinated and which equipment suits your household.
We can assess a hybrid installation using a suitable furnace. We check its condition and airflow, then recommend the compatible indoor coil and controls. We explain when the heat pump will heat the home and when the furnace will be used.
We can assess a furnace replacement, a cooling upgrade or your hot-water needs in one visit. Afterwards, we email a detailed quote with recommended equipment choices and good, better and best price options, with clear explanations and no pressure.
FIND YOUR COMFORT
Explore our product range. Our team can help you choose the right model for your home.
10 models

Thermostat
Model: Econet
The Rheem Econet thermostat is on the cutting edge of smart thermostat technology. When paired with a Rheem communicating piece of equipment, this interface allows for perfect home…
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Hot Water Tank
Model: Marathon
The Rheem Marathon Hot Water Tank stands out as a durable and efficient solution for Ottawa homeowners seeking long-term reliability in their hot water systems. Constructed with a…
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Water Heater
Model: PROPG50
Rheem Maximus High-Efficiency Water Heater – Powerful, Reliable, and Energy-Saving The Rheem Maximus is engineered to deliver superior hot water performance while maximizing energy efficiency, making it a…
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Hot Water Tank
Model: proterra
The Rheem Proterra Heat Pump Water Heater is a top-tier choice for Ottawa homeowners looking to reduce energy costs and environmental impact. As one of the most efficient…
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AirZone Pick
Furnace
Model: R962V
The Rheem R962V furnace, offered by AirZone HVAC Services in Ottawa, is a premium two-stage, variable-speed gas furnace with up to 96% AFUE efficiency. Engineered for Canadian winters, it ensures quiet,…
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Furnace
Model: R96T
A budget friendly furnace that offers amazing reliability and efficiencies. The R96T has efficiencies up to 96% and offers a two gas valve. This furnace can change heating…
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Furnace
Model: r98mv
The Rheem R98MV furnace is a premium heating solution for Ottawa homeowners who want the highest levels of comfort, efficiency, and reliability. At AirZone HVAC Services, we proudly…
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AirZone Pick
Air Conditioner
Model: RA13
Reliability meets functionality with the Rheem RA13. This air conditioner is one of the most installed units in the city of Ottawa. For nearly a decade this air…
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Air Conditioner
Model: RA16
The Rheem RA16 offers incredible cooling performance at an efficient level of 17 SEER2 and quiet operation with sound levels as low 69 Decibels. Technicians and homeowners both…
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AirZone Pick
Heat Pump
Model: RD17AZ
The Rheem Endeavor™ Line Classic Plus® Series Universal Heat Pump RD17AZ is your eco-friendly, energy-efficient solution to year-round home comfort. Certified by ENERGY STAR® for exceptional efficiency, this…
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