Heat Pumps

Yes. Cold-climate models are designed to provide heating at low outdoor temperatures. The amount of heat they deliver varies by model and conditions. We compare the equipment’s winter output with your home’s heat loss and plan any backup heating needed for reliable comfort.

Often, yes. A compatible ducted heat pump can work with a gas furnace in a hybrid system. We check the furnace, indoor coil, airflow and controls before recommending the combination. The furnace operates when the system’s control strategy calls for it.

A properly designed ducted system can serve the home through its vents. Ductless systems can also serve multiple rooms, but indoor-unit placement and closed doors affect coverage. Whole-home heating needs a complete assessment of room loads, air distribution and backup requirements.

A heat pump can replace a central air conditioner when paired with compatible indoor equipment and controls. It provides cooling in summer and adds heating capability. We compare the installed cost and performance of both options when you’re planning a replacement.

Not necessarily. The selected heat pump, any electric backup heat and other household electrical loads determine the requirements. Panel size alone is not enough to decide. We review electrical needs as part of the project and identify when further electrical assessment or upgrades are required.

It depends on your current fuel, utility rates, the home’s heating demand and the equipment’s efficiency at different temperatures. A hybrid system can use the furnace when that suits the design and control settings. We discuss operating costs without promising a fixed saving for every household.

It can be a good option for adding efficient heating and summer cooling without new ductwork. The number and location of indoor units matter, especially in bedrooms that are kept closed. Existing baseboards may remain useful in spaces the new system doesn’t fully serve or as backup.

ComfortSpan can provide up to five total zones: one central furnace/plenum connection and up to four additional ductless zones. The supported combination depends on the selected equipment, the home’s heating and cooling loads and available duct airflow.

Check filters as directed and keep the outdoor unit clear of airflow obstructions. Professional maintenance reviews the indoor and outdoor equipment, drains, electrical components, controls and performance. The service schedule depends on the manufacturer’s instructions, operating conditions and system layout. AirZone offers annual service and Family Plans.

Yes. Our team has completed in-house training on heat pump rebates and helps homeowners check eligibility, compare approved equipment and understand the application process. For eligible Home Renovation Savings projects, we prepare the pre-installation submission and confirm approval before work begins. We also help with the equipment and installation documentation. The program administrator determines final eligibility and payment.

It can when your home needs the additional heating capacity and the approved system qualifies. ComfortSpan combines a central connection with separate ductless zones, allowing some heating to reach rooms directly instead of passing through the existing ducts. Where this supports more eligible heating capacity than a central-only option, the Home Renovation Savings rebate may be higher, within program limits. We compare the design and anticipated rebate for your home.

We install, repair and maintain heat pumps throughout Ottawa and nearby communities. Our own local technicians handle both new installations and ongoing service. Share your postal code when you contact us and we’ll confirm coverage, whether you need a quote, a repair or regular maintenance.