Our Ottawa heat pump giveaway is complete, and Marleen K. and her husband now have a new heating and cooling system at their home in Findlay Creek.
It started with a ballot at the Ottawa Home and Garden Show. Our AirZone HVAC Services team has now installed their ProAir Arctic Pro heat pump, bringing the giveaway from our show booth to their home.
A local giveaway becomes a home upgrade
Home shows give us a chance to meet people outside the usual service appointment or installation visit. This year, one of those connections led from our show booth to Marleen’s home in Findlay Creek.
We supplied and installed the new heat pump to replace the home’s central air conditioner, while keeping the existing gas furnace as part of the system. The giveaway package also included an ecobee Premium smart thermostat.
Our directly employed technicians handled the installation. The photos below show our crew at Marleen’s home, working on the equipment that now provides central cooling and another source of heat for the household.
Installation day in Findlay Creek
Why this upgrade includes a ProAir heat pump
The ProAir Arctic Pro heat pump provides central cooling and electric heating through compatible ducted equipment. Its variable-speed inverter compressor adjusts output as heating and cooling demand changes.
For this home, the useful change is the added heating capability. A conventional central air conditioner handles cooling. A heat pump can take over that cooling role and also supply heat, giving Marleen and her husband another way to warm their home.
The existing furnace remains part of that plan. This is a hybrid, or dual-fuel, setup: electric heat from the heat pump, with gas heating available from the furnace. It adds another heating option without requiring the household to move to an entirely electric system.
The completed setup: a ProAir Arctic Pro heat pump replacing the central AC, paired with the existing gas furnace. An ecobee Premium smart thermostat was also included in the giveaway package.
What keeping the furnace means in practice
Ottawa homeowners often ask whether adding a heat pump means removing their furnace. A compatible furnace can remain in a hybrid system, as it has in this installation.
In summer, the heat pump provides cooling. During heating season, it can supply electric heat when conditions and the home’s heating needs allow. The furnace is available when colder weather or the system’s controls call for gas heat. The changeover settings need to suit the equipment and the home.
That is why we look beyond the outdoor unit when planning an installation. Furnace compatibility, the indoor coil, duct airflow, electrical requirements, and thermostat controls all matter. Our heat pump installation service explains how we assess these details for Ottawa homes.
A system that suits one property is a starting point for a conversation about another. Your existing equipment, comfort priorities, and heating requirements guide the recommendation.
Thank you for being part of the giveaway
We have been helping Ottawa homeowners with heating and cooling since 2005. Sharing a completed project like this gives us a chance to recognize both our neighbours and the AirZone team doing the installation work.
To everyone who stopped by our booth at the Ottawa Home and Garden Show, filled out a ballot, or spoke with our team: thank you. You can find the completed giveaway announcement on our contests page.
We are pleased to celebrate this milestone with Marleen and her husband. Their new system is installed, and the giveaway has become part of everyday comfort at their Findlay Creek home.
A few questions about the completed giveaway
Which heat pump did the giveaway winner receive?
We installed a ProAir Arctic Pro heat pump at Marleen K.’s home in Findlay Creek, Ottawa. It replaced the home’s central air conditioner.
Did the installation include replacing the gas furnace?
No. The existing gas furnace was retained as part of a hybrid system, with the heat pump providing cooling and electric heating and the furnace available for backup heat.
Can I still enter this giveaway?
This 2026 heat pump giveaway is closed, and the winner’s installation is complete. Our contests page is the place to check for future announcements.