If you are replacing a furnace in Ottawa, a heat pump and the rebates available for it deserve a proper conversation. You should be able to compare your options, understand the paperwork and decide what makes sense for your home without becoming a rebate specialist yourself.
At AirZone, we are happy to have that conversation. Helping our neighbours choose equipment and work through rebate requirements is an important part of what we do. Ottawa winters give us enough to think about without adding a pile of unanswered application questions.
Ask for a heat-pump option before you decide
A furnace-only quote does not tell you whether a heat pump could be a good fit. Likewise, a heat-pump price without a rebate discussion may leave you with an incomplete picture of your choices.
Ask your contractor to explain the equipment recommendation, the installation work and any incentive that could apply. There can be good reasons to choose a furnace, a heat pump or a combination of the two. The useful answer is the one that accounts for your home, budget and comfort, with the reasoning explained.
Our heat-pump installation team can help you compare those options. We look at the existing equipment and practical details of the installation, then talk through the rebate steps alongside the quote.
The rebate process belongs in the conversation early
Equipment selection and paperwork are connected. Choosing a familiar brand is not enough on its own: the proposed equipment combination must meet the relevant program requirements.
That is why we encourage homeowners to ask about rebates before booking an installation. We can help identify the questions that need answering and explain the contractor’s part of the process, so you know what to expect from us and what information you will need to provide.
For Ontario’s Home Renovation Savings program, the participating contractor submits a pre-installation application. Approval must come before installation. The contractor then completes the post-installation application. A qualifying heat pump installed too early can miss out on that rebate, so the order matters.
Heat-pump rebates in November 2026: what to compare
Ontario Home Renovation Savings
For eligible Enbridge Gas customers heating primarily with natural gas, the program lists cold-climate air-source heat-pump incentives of $500 per ton, up to $2,000. For eligible homes heating with electricity, oil, propane or wood, it lists $1,250 per ton, up to $7,500. The current primary heating source and program conditions matter, so the largest advertised amount will not apply to every home.
Eligible cold-climate air-source models must be active on the program’s referenced Natural Resources Canada qualified-products list. A home energy assessment is not required for this heat-pump offer, but pre-approval is mandatory.
Federal National Heat Pump Rebate
As of November 9, 2026, the federal National Heat Pump Rebate guidance says qualifying installations from November 1, 2026 may be eligible retroactively. Applications are expected to open in early 2027, and payments depend on applications being received and approved.
The published amounts are $2,000 for above-median-income households and up to $10,000 for below-median-income households. The installed equipment must appear on the eligible list by its AHRI number, and a contractor must supply and install it. Previous federal heat-pump funding at the address and the one-rebate-per-household limit also affect eligibility. Keep your installation receipts and equipment details for the application.
That federal timeline does not remove Ontario’s separate pre-installation approval requirement. We will help you distinguish the programs when discussing your project. Treat an anticipated rebate separately from the installation price until the applicable requirements and approval are clear.
What a useful heat-pump quote should help you understand
- The complete system. Which outdoor unit, indoor equipment and controls are proposed, and how will they work with your home?
- The winter heating plan. What happens when the house needs more heat than the selected heat pump can provide?
- The installation scope. What electrical, ductwork or other work is included?
- The rebate path. Which program is being considered, who handles each step and what must happen before installation?
- The costs you can compare. What is the installation price before incentives, and which potential rebates are shown separately?
Bring these questions to your home assessment. They help turn a headline price into a decision you can feel comfortable with.
Why Ottawa homeowners turn to AirZone for heat-pump expertise
AirZone has served Ottawa homeowners since 2005. We have built our heat-pump expertise through local installations, system design and dedicated in-house rebate training. We are grateful to the families who trust us to bring those skills into their homes.
- Qualified system design. Our team includes an HRAI-certified system designer. We consider heating demand, airflow and equipment compatibility together, so the rebate discussion starts with a system suited to your home.
- Our own installation team. Directly employed AirZone technicians carry out our installations. You know which local company is responsible for the work and who to call afterward.
- Training that includes rebate requirements. Our team has completed extensive in-house heat-pump rebate training. We explain the paperwork and timing alongside the equipment choice, rather than leaving those questions until installation day.
- Ongoing local support. Our service and maintenance team can help you look after the equipment after it is installed.
You can learn more about our team and qualifications, including our TSSA registration and HRAI membership.
Eastern Canada’s current highest-volume Moovair dealer
AirZone is currently the highest-volume Moovair dealer in Eastern Canada. We are proud of that milestone and grateful to the homeowners who have chosen our team for their comfort.
Our work includes Moovair heat pumps, including central and ductless options. We help homeowners understand how the proposed system would work in their home and check the equipment against the rebate requirements being considered.
We want you to leave that conversation knowing your options and your next steps. If you already have a quote and the rebate details are unclear, you are welcome to ask us for a comparison.
Let’s look at your home and your options
Tell us what heats your home now, roughly how old the system is and what you would like to improve. We can start there, explain the choices and help you understand the rebate process.
Request a quote from AirZone or call 613-592-5770. We would be glad to help you plan your next step.
