SALES & SERVICE

Office Hours

Monday to Friday
7:30am - 4:00pm

Contact AirZone HVAC Services

Ottawa office, service requests and free equipment quotes

AirZone HVAC Services

Talk to our Ottawa team

Need a repair, a new system or help with an appointment? Call us or send a request for your home or business.

613-592-5770

Office: Mon–Fri, 7:30 a.m.–4:00 p.m.
24-hour emergency service

Office address & visiting hours

AirZone office team member answering a customer call
4.9/5 on GoogleMore than 1,100 customer reviews
Read our Google reviews

Visit our Ottawa office

AirZone HVAC Services174 Colonnade Rd #27
Ottawa, ON K2E 7J5

Office hours & walk-in visitsMonday to Friday: 7:30 a.m.–4:00 p.m.

Get Directions
AirZone team outside the signed office entrance at Unit 27, 174 Colonnade Rd
Look for the AirZone sign above the Unit 27 entrance.
Open our office location in Google Maps

Planning a new system?

Book a free consultation with a comfort advisor. Appointments are available during office hours, with evening and weekend options based on your advisor’s schedule. Let us know what works for you when you request a quote.

Arranging a service visit?

Use our service request form or call the office. Tell us your address, the equipment you have and what needs attention. Our team will follow up to confirm the appointment details.

An Ottawa team you can reach

AirZone has served Ottawa since 2005. Our office staff, comfort advisors and directly employed technicians work together on your installation or service visit.

Already a customer? Call or email us about an upcoming appointment, a previous repair, warranty paperwork or your maintenance plan. Having your service address or invoice number handy helps us find the right details.

  • TSSA registered#0000766413733
  • HRAI member#1426
  • A+ BBB ratingBetter Business Bureau
  • Ottawa Board of TradeView our membership
AirZone team members handling boxed equipment in the Ottawa shop
Our team at the Ottawa shop.

Serving Ottawa and nearby Ontario communities

We visit homes and businesses across Ottawa, including Kanata, Nepean, Barrhaven, Orleans, Gloucester, Stittsville and Riverside South. Send us your postal code if you’re unsure whether we cover your address.

Check Our Service Area

Questions before you get in touch?

Can I visit your office without an appointment?

Yes. You’re welcome to visit our office at 174 Colonnade Rd #27, Ottawa, ON K2E 7J5, Monday to Friday from 7:30 a.m. to 4:00 p.m. If you would like to discuss a new system with a comfort advisor, please book an appointment so they can set aside time for you.

Can I book a quote in the evening or on a weekend?

Yes. Appointments with a comfort advisor are available during office hours and can also be arranged for evenings or weekends, depending on the advisor’s schedule. Tell us your preferred times when you request a quote, and we’ll confirm availability with you.

How do I reach AirZone for emergency service after hours?

Call 613-592-5770 for 24-hour emergency HVAC service. Your call may be answered by the technician on call. If you reach voicemail, leave your name, callback number, service address and a brief description of the problem. The after-hours technician will call you back.

Does an online service request confirm my appointment?

An online request starts the booking process. Our team will follow up to confirm your needs and appointment details. If your heating or cooling problem needs urgent attention, call 613-592-5770 rather than waiting for an online reply.

Are equipment quotes free?

Yes. We offer free, no-obligation quotes for new heating and cooling equipment. Repair visits require a diagnostic fee. Ask our team about the applicable service charges when arranging your visit.

Can you help me with rebates and financing?

Yes. Our comfort advisors can review rebates that may apply to your new equipment and explain financing options. Our team has completed in-house rebate training and can help you understand equipment eligibility and the application steps. Available programs and approvals depend on your project and the program requirements.

Do you provide HVAC service near me?

We serve homes and businesses across Ottawa and nearby Ontario communities. Call or send us your postal code to confirm coverage for your address. Some outlying addresses may have a trip charge, which our team can confirm before you book.

How can we help?

Call 613-592-5770 or send us your request.