Privacy Policy

AirZone HVAC Services Privacy Policy

Last Updated: August 20, 2026.

1. Introduction: Welcome to AirZone HVAC Services. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you use our website.

2. Information Collection and Use: We collect different types of information to provide and improve our services.

• Personal Data: When using our website, you may choose to provide personally identifiable information that allows us to contact or identify you. This may include your name, email address, phone number, postal address, service address, appointment information, comments, questions, and other information submitted through our forms.

• Usage Data: We may collect information about how our website is accessed and used. This may include your Internet Protocol address, browser type, browser version, device information, pages visited, time and date of access, time spent on pages, referring pages, and other diagnostic information.

3. Use of Data: AirZone HVAC Services may use collected information for the following purposes:

• To respond to quote, appointment, service, and contact requests

• To provide and maintain our services

• To communicate about appointments or service inquiries

• To provide customer care and support

• To improve our website and customer experience

• To monitor website performance and usage

• To detect, prevent, and address spam, fraud, security threats, and technical issues

• To comply with applicable legal obligations

4. Data Sharing: We do not sell personal information. We may share information with service providers that support our website, communications, security, business operations, or delivery of requested services. Information may also be disclosed when required by law, to protect our legal rights, or to investigate suspected fraud, abuse, or security threats.

5. Website Security and Cloudflare Turnstile: We use Cloudflare Turnstile on our website forms to distinguish legitimate visitors from automated submissions and protect our website from spam and abuse. When Turnstile operates, Cloudflare may process technical signals such as IP address, browser and device information, user-agent data, TLS characteristics, and the website origin. Turnstile does not access, store, or transmit the information visitors enter into our forms. Cloudflare processes these technical signals to detect and block automated activity. For more information, please review Cloudflare’s Turnstile Privacy Addendum.

6. Data Retention: AirZone HVAC Services retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. We may retain information when necessary to provide requested services, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our policies.

7. Your Choices: You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and recordkeeping requirements. You may also withdraw consent to certain uses of your information where permitted by law. Withdrawing consent may affect our ability to provide certain services or respond to a request.

8. Changes to This Privacy Policy: We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated effective date. Changes become effective when published unless otherwise stated.

9. Contact Us: If you have questions about this Privacy Policy or how we handle personal information, please contact us by email at info@airzonehvac.ca or by mail at:

AirZone HVAC Services
174 Colonnade Rd #27
Ottawa, ON K2E 7J5
Canada