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No Heat in Ottawa: When to Repair Your Furnace vs. Replace It

There is no worse feeling than waking up on a cold November morning to a silent house, a dropping temperature on the thermostat, and a furnace that won’t light.

It’s a feeling of immediate stress. Your first call is for a heating repair service, but your second thought is always, “How much is this going to cost?”

As a local HVAC company, we get calls every day just like the ones you may be experiencing:

  • “My furnace has no lights, no error codes, nothing. This is the second time the control panel has fried in two years.”
  • “My furnace is making a constant, loud whirring or grinding noise. The last technician mentioned it might be the inducer motor.”
  • “My furnace is from 2006 and it’s just breaking down. I don’t know if I should fix it again.”

These are not small problems. A failed control panel or a seized inducer motor are two of the most expensive repairs you can face. This is the critical moment when you have to decide: do I pay for another costly repair, or is it time to replace the entire system?

The 3 Warning Signs to Stop Repairing

Here is the simple framework we use to help our Ottawa customers make the right financial decision.

1. The Age of Your Furnace (The 15-Year Rule)

A furnace’s age is the single most important factor. A modern, well-maintained furnace has a typical lifespan of 15-20 years.

  • If your furnace is 12 years old or less: A major repair is almost always worth it. The core components are still in good shape.
  • If your furnace is 15 years old or more: Stop and think. Even if you pay $1,000 to replace a “fried control panel” today, you’re still left with 15-year-old blowers, sensors, and a heat exchanger. You’re putting a brand new engine in a car with a rusted-out frame.

A furnace from 2006 is 19 years old. It has served its full life and will only continue to fail. Sinking any more money into it is a financial gamble.

2. The 50% Rule (Cost of Repair vs. Replacement)

This is the simple math.

If the cost of a single repair is 50% or more of the cost of a brand new furnace, it is not a good investment.

A new furnace inducer motor or control board repair can easily cost $800, $1,000, or more. A new, high-efficiency furnace can be installed for a few thousand dollars.

Instead of spending $1,000 on a repair with a 1-year warranty, you could put that same $1,000 toward a new system that has a 10-year warranty, is dramatically more efficient, and is eligible for current HVAC rebates.

3. The “Two-Strike” Rule (Recurring Breakdowns)

One repair on an old furnace is bad luck. Two repairs in two years is a pattern.

If you’re like the customer whose “fried control panel” is failing again, it’s a clear sign. The problem isn’t just the panel; it’s the aging system. You’re now on a breakdown-repair-breakdown cycle. You’re paying for emergency service calls and repairs that will never lead to long-term reliability.

Our Honest Recommendation

If your furnace is over 15 years old, or if you’re facing a major repair on a unit that’s 10-15 years old, do not pay for the repair until you have a quote for a new system.

The money you’d spend on a patch-up job is better used as a down payment on a new, reliable, high-efficiency system. You will gain:

  • Total Peace of Mind: A 10-year parts warranty.
  • Lower Monthly Bills: A new furnace is far more efficient than a 2006 model.
  • Access to Rebates: You can’t get rebates for a repair, but you can for a new system.

If you’re facing this exact dilemma, call us. We will provide an honest, transparent quote for the repair alongside a no-obligation quote for a new furnace or heat pump. We’ll give you the clear numbers you need to make the best financial decision, not just the fastest fix.