HVAC Testimonials
View Our Latest Ottawa Heating & Cooling Company Testimonials

- Great experience with AirZone. The technician was knowledgeable and took the time to explain the markers, how they compared to standards, and what was recommended. Very thoughtful approach—well worth working with and waiting for.Goldie Hunjan1/17/2026Ou experience meeting with AirZone tech Max this morning was entirely positive . In addition to checking out our hybrid heating system ( gas furnace and heat pump) , Max took time to answer questions we had about our system and offered appropriate recommendations. We felt confident in his work and advice, and appreciated his professional manner. Max is a really good representative of your company. We recommend him without hesitationBRUCE O'MARA1/08/2026Great service! They managed to fit me in last minute to repair my furnace before my pipes froze. Max was very efficient and explained exactly what had gone wrong and what repairs will be needed for the future. Will be my go to place for when my ancient furnace finally kicks the bucket for good.Zoe M1/07/2026
- Had a furnace issue and called for service. Max arrived promptly and quickly diagnosed the problem. He went out to get the necessary part and came back to complete the repair. Professional service and got my heat back up and running without any hassle. Would recommend.Sam Jordan1/03/2026We signed up for Airzones annual maintenance plan and had a great service visit by one of their technicians- Max. He was very friendly and professional. He checked out our heat pump system to make sure it was ready for the winter. Would definitely recommend!Ron&Catherine12/29/2025Graham and Terron did an excellent job installing my new air exchanger, furnace filter housing and central humidifier. The team managed to hide the big aluminum pipes that are needed for the air exchanger. We appreciated their workmanship.
The sales person, Matthew, is the most knowledgeable and attentive one amongst other companies that I inquired.
Thank you, for the job well done.Suat Eskicioglu12/28/2025 - Francisco serviced my 3 gas fireplaces. Careful, meticulous work. Answered my questions. Price for 3 was very reasonable. Highly recommend.Borys Koba12/22/2025I’ve trusted Airzone to keep our heat and hot water working for many years.
They have always been ready to assist even on short notice and have provided consistentlynprofessional services and solutions on multiple occasions. I plan to continue being an Airzone customer for years to come. Thank you!Edward Logan12/16/2025AirZone technician was prompt, efficient and knowledgeable. He arrived inside the four-hour window and shared what he would be checking ahead of time and explained fully the results of his testing.
I appreciated the professionalism especially considering he was out in frigid temps to test our heat pump.
Joined the AirZone family as a result!Daryl Keen12/16/2025 - I had a great experience with Airzone HVAC Services this morning. The technician, Max, completed my yearly furnace maintenance. He was on time, efficient, and did an excellent job overall. Thank you again!Brittany12/16/2025Very happy with the service provided by Airzone’s Max today. We had our furnace and fireplace maintenances performed. Polite and professional. Highly recommendErin G12/12/2025Air zone has been super responsive and attentive. I had a small issue with something a little while back and they managed to get it fixed in less than 12 hours. Great products and a great customer service team.Denis Bégin12/09/2025
- We were vey pleased with the sales, customer service and installation crew. The entire process was smooth and seamless. We highly recommend the entire team at AirZone and would not hesitate to use their services in the future.Nancy R12/07/2025My experience with AirZone (and "Rob", the furnace maintainer who visited) this morning is consistent with every contact I've had with this local company. They are professional: efficient and effective, and also friendly, helpful, informative, and knowledgeable. 10 on 10: highly recommended.David Jacobson12/02/2025I had a great experience with AirZone for a new furnace install. The technicians were friendly, professional, and clearly very skilled. After completing the installation, they took the time to explain everything to me, including how to use the thermostat and how to change the air filter. I really appreciate their patience and thoroughness. Overall, they are trustworthy and deliver excellent service. Highly recommended!Yichao Zheng12/02/2025
- Felix came to do our maintenance for the furnace and did a fantastic job. He was able to trouble shoot a problem. He also took before and after pictures of the issue and reviewed the work with us. Very happy!B Gaitens11/27/2025Felix came out to install a new thermostat (to replace the old mercury one) and also inspected the furnace. He was super pleasant, answered questions without hesitation. Great attitude! Keep up the great work Felix!L Lacroix11/11/2025We had Airzone service our gas fireplace. Rob was fantastic - friendly and knowledgeable. He took the time to answer all my questions. The service was quick and the price was competitive. I would highly recommend.Keith Fenwick11/10/2025
- Felix was courteous and knowledgeable when he serviced our furnace. He explained the new service agreement to me which helped me make a decision in regards to our Furnace-A/C service.
Mike DanielsMike Daniels11/03/2025After interviewing many HVAC companies back in 2021, my neighbours and I chose AirZone to install our furnaces and A/C units. Since then, we have relied upon AirZone for annual checkups. Today, tech Felix was on time, courteous and knew what he was doing. Besides reliable service, I give top marks to AirZone's excellent email and text communications. I highly recommend AirZone HVAC Services. StuStu F10/31/2025 - I had good experiences with AirZone. Matt explained everything straight to the point and provided many options. After we made our choice, Cameron and Vinny did an excellent job on the installation. Cameron even helped to fix a problem on the central humidifier. Really appreciate the good work from them.Byron Dai10/10/2025Felix did our annual maintenance and I couldn’t be happier with his work. He was very friendly and explained everything he did and how my system was performing. If Felix shows up at your door, you’re in great hands!Glynn Barnard10/04/2025Rob was amazing. He did maintenance on my furnace and heat pump and clearly explained all the things he checked. I first contacted Airzone in 2018 for installation of my furnace and have been working with them since.Gurvinder Dhillon10/03/2025
- I mean, no one loves spending money on a furnace but... these guys were excellent. Matt, Jordan, Vinny - great service start to finish and a real dedication to getting the job done right. Also felt good supporting a local company. Highly recommended!Scott Feschuk9/18/2025I recently had comprehensive maintenance work done on my HVAC system by Rob of AirZone HVAC Co. and I was very impressed by the thoroughness of his work. He answered all my questions, and left a full review of all tasks performed. I will not only be using AirZone again, but will ask that Rob be sent. I should add, that I did not know him prior to his visit.Ronald Ramkerrysingh9/11/2025Rob arrived as scheduled, performed the checks and gave us a detailed report. He answered our many questions about the furnace, our AC, tankless water heaters, and our maintenance contract. Rob is a fountain of knowledge.
Airzone has been treating us well for over a decade!Randall Kroeker9/06/2025




























